| 序号 | 专利名 | 申请号 | 申请日 | 公开（公告）号 | 公开（公告）日 | 发明人 |
|---|---|---|---|---|---|---|
| 161 | COMPUTERIZED PROCESS FOR DIFFERENTIAL INCENTIVES BASED ON PAYMENT MODES | PCT/IN2005000268 | 2005-08-10 | WO2006018856B1 | 2006-11-16 | AGARWAL SANJIV |
| A computer-implemented loyalty program (200) is presented for issuing incentive rewards (206, 208). When a customer makes a payment (202), a determination is made regarding the type of payment (204). If the payment is made in cash the incentive reward is enhanced (206). A payment card that enables the accrual of incentives regardless of the payment method used is disclosed. A plurality of incentive rewards including incentive points, trading stamps and coupons is presented, whereby the incentive rewards are interchangeable at the time of issuance and redemption. | ||||||
| 162 | SYSTEM AND METHOD FOR MANAGING AN INCENTIVE-BASED RECYCLING PROGRAM | PCT/US2009/031129 | 2009-01-15 | WO2009091908A1 | 2009-07-23 | GONEN, Ron; IVERS, Morley |
Embodiments of the present invention generally relate to a system and method for managing an incentive-based recycling program. More specifically, embodiments of the present invention relate to managing an incentive-based recycling program through administering a dynamic customer loyalty rewards program associated therewith. In one embodiment of the present invention, a method of managing an incentive-based recycling system comprises inputting customer data into a collective database, and generating a customer account, inputting hauler data into the collective database, and generating a hauler account, inputting vendor data into the collective database, and generating a vendor account, recording a recycling activity associated with a customer account on the collective database, allocating credits to a customer account, in an amount correlating to the recycling activity associated with the customer account, on the collective database, and enabling the customer to manage the credits associated with the customer account. |
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| 163 | METHODS AND SYSTEMS FOR MANAGING A CUSTOMER LOYALTY PROGRAM | US14542948 | 2014-11-17 | US20150142539A1 | 2015-05-21 | James G. Mueller |
| Method and system is disclosed for providing rewards to a loyalty program customer. The method includes receiving operating parameters for a selected computer-implemented game, receiving lottery-based information, determining odds based upon the received operating parameters and the received information, executing the selected computer-implemented game based upon the determined odds and the received operating parameters, determining a reward for the loyalty program customer based at least in part on the executing of the selected computer-implemented game, providing an offer of the reward to the loyalty program customer, and updating an account associated with the loyalty program customer based upon the providing. The method can further include changing the offer based upon distribution of information associated with the game to contacts of a user's virtual social network. | ||||||
| 164 | DYNAMIC ADMINISTRATION OF CUSTOMER LOYALTY PROGRAMS | PCT/CA2006/001608 | 2006-09-29 | WO2007036049A1 | 2007-04-05 | TIETZEN, Terrance, Patrick; ARCHINUK, Mark, Marcel; HASKINS, Tamara, Mary |
A method, computer system, and computer program product for encouraging customer loyalty; acquiring, retaining and rescuing new customers is provided. The method includes the steps of: (a) one or more partners participating within the loyalty system to help define token, cross-promotional tokens, and prize opportunities associated with one or more activities (16); (b) registering one or more members with the loyalty methods for the loyalty system, whereby their registration may include the provision of a registered form of payment data for one or more registered form of payment types of each of the one or more participants and the registration of a token (36); (c) collecting financial data corresponding to transactions of the one or more members associated with the one or more partners, and providing said financial data to the loyalty system; (d) providing access to the loyalty system to the one or more members, the loyalty system permitting the one or more partners; (i) to define the rules defining the loyalty program, including special partner tokens including cross-promotional tokens between partners, loyalty tokens or payments, and chances to win prize opportunities (16); (ii) to monitor the effectiveness of the loyalty systems; and (iii) to modify the loyalty system to enhance its effectiveness. |
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| 165 | Method, system and computer program for providing a loyalty engine enabling dynamic administration of loyalty programs | US11283856 | 2005-11-22 | US20060111978A1 | 2006-05-25 | Terrance Tietzen; Mark Archinuk; Tamara Haskins |
| A method, computer system, and computer program product for encouraging customer loyalty is provided. The method includes the steps of: (1) one or more partners defining a loyalty program, the loyalty program defining loyalty rewards, cross-promotional partner rewards and prizes associated with one or more activities; (2) registering one or more members with the loyalty program, whereby their registration includes the provision of registered form of payment data for one or more registered form of payment types of each of the one or more participants; (3) collecting financial data corresponding to transactions of the one or more members associated with the one or more partners, and providing said financial data to a loyalty engine; (4) providing access to the loyalty engine to the one or more members, the loyalty engine permitting the one or more partners: (a) to define the rules defining the loyalty program, including special partner rewards including cross-promotional rewards between partners, loyalty rewards, and chances to win prizes; (b) to monitor the effectiveness of the loyalty program; and (c) to modify the loyalty program to enhance its effectiveness. The computer system includes the loyalty engine of the invention. The computer program product consists of a server application that includes the loyalty engine of the invention. Partners access a number of software utilities linked to the loyalty engine to assess the effectiveness of the loyalty programs and customize the attributes of the loyalty programs to improve effectiveness. Members access the loyalty engine real time and use loyalty reward actions for prize opportunities. | ||||||
| 166 | Lottery credit card rewards system | US10753234 | 2004-01-06 | US20050149393A1 | 2005-07-07 | Eugene Leof |
| A credit card loyalty program, based upon a state lottery. The end user receives a credit card with a lottery reward feature. As purchases are made, the customer accumulates credits which can be used to purchase lottery tickets via toll free number, mail or online website. | ||||||
| 167 | Systems, Methods, and Media for Inducing Consumer Loyalty | US13765264 | 2013-02-12 | US20130211895A1 | 2013-08-15 | Edward Browning Chase |
| Systems, methods, and media are provided for inducing customer loyalty that are configured to: identify a loyalty account associated with a consumer, wherein the loyalty account is part of as loyalty program established by a retailer, create a monetary account linked to the consumer's loyalty account, designate an amount of change from a cash transaction at the retailer to be deposited into the monetary account, deposit the amount of change into the monetary account by adding the designated amount of change to an existing balance of the monetary account to create a new balance, determine if the consumer is entitled to a reward based on the depositing of the designated amount of change into the monetary account and at least one threshold; and display to the consumer the outcome of the determining. | ||||||
| 168 | Systems and methods for integrating loyalty and stored-value programs | US10740378 | 2003-12-17 | US07424441B2 | 2008-09-09 | Colleen George; John Cawthorne |
| Systems and methods are provided for operating an integrated stored-value and loyalty program within a financial infrastructure. An identifier and a packet of transaction information defining a transaction between a merchant and a customer are received at a loyalty host. Qualifying aspects of the transaction are identified from the packet of transaction information. A customer reward is determined from the identified qualifying aspects and a history of information defined by the identifier. Information defining the reward is transmitted to a stored-value host that records a value parameter that may be applied as value by the customer to another transaction. | ||||||
| 169 | Systems and methods for integrating loyalty and stored-value programs | US10740378 | 2003-12-17 | US20040186773A1 | 2004-09-23 | Colleen George; John Cawthorne |
| Systems and methods are provided for operating an integrated stored-value and loyalty program within a financial infrastructure. An identifier and a packet of transaction information defining a transaction between a merchant and a customer are received at a loyalty host. Qualifying aspects of the transaction are identified from the packet of transaction information. A customer reward is determined from the identified qualifying aspects and a history of information defined by the identifier. Information defining the reward is transmitted to a stored-value host that records a value parameter that may be applied as value by the customer to another transaction. | ||||||
| 170 | LOYALTY REWARDS METHOD AND SYSTEM | PCT/AU2013001320 | 2013-11-15 | WO2014075144A3 | 2016-07-07 | RAMALINGAM NADUVEERAPATTU |
| Disclosed herein are a loyalty system and method. The method includes the steps of: registering a customer with the loyalty rewards scheme (115); assigning a unique identification image to the customer (115); registering a merchant with the loyalty rewards scheme (110); assigning a merchant identifier to the registered merchant; displaying the unique identification image on a display of a computing device at a point of transaction (120); scanning the unique identification image by a merchant scanning device during a commercial transaction; transmitting the scanned identification and a merchant identifier associated with the merchant to the loyalty rewards scheme; validating the scanned identification image by the loyalty rewards scheme (125); and allocating loyalty rewards point relating to the commercial transaction to an account of the customer, based on the scanned identification image and the merchant identifier (125). | ||||||
| 171 | PORTFOLIO MODELING AND CAMPAIGN OPTIMIZATION | US14807587 | 2015-07-23 | US20150371252A1 | 2015-12-24 | Lulinyu Laura Chang; Shen Y. Chang; Kathleen B. Haggerty; Anuja Malik; Justin Andrew Maynard; Venkat Varadachary |
| In an embodiment of the invention, historical data related to multiple members of a customer loyalty program is gathered. A set of loyalty behavior models is developed for an individual member of the loyalty program is developed based on the historical data. For each campaign in a plurality of marketing campaigns, at least one combination of offers is inserted into each loyalty behavior model to output a plurality of net profit scores for the individual member, wherein each combination of offers outputs a separate net profit score. For each campaign in the plurality of campaigns, a combination of offers having the highest net profit score for the campaign is selected. The campaign having the highest net profit score of the plurality of campaigns is selected, and marketing materials for the selected campaign and combination of offers is transmitted to the individual member. | ||||||
| 172 | SYSTEMS, METHODS, AND MEDIA FOR INDUCING CONSUMER LOYALTY | US14156127 | 2014-01-15 | US20140129309A1 | 2014-05-08 | Edward Browning Chase |
| Systems, methods, and media are provided for inducing customer loyalty that are configured to: identify a loyalty account associated with a consumer, wherein the loyalty account is part of a loyalty program established by a retailer, create a monetary account linked to the consumer's loyalty account, designate an amount of change from a cash transaction at the retailer to be deposited into the monetary account, deposit the amount of change into the monetary account by adding the designated amount of change to an existing balance of the monetary account to create a new balance, determine if the consumer is entitled to a reward based on the depositing of the designated amount of change into the monetary account and at least one threshold; and display to the consumer the outcome of the determining. | ||||||
| 173 | BUSINESS IMPROVEMENT PROGRAM WITH ON-LINE ACCESS | PCT/US0340325 | 2003-12-12 | WO2004059429A3 | 2005-07-21 | WANG ANNIE X; COX STEPHEN LINDSAY; HOUSTON STEPHEN E |
| A fully integrated customer loyalty and business enhancement program for non-retail, i.e., corporate, customers is disclosed. A user may access the program on-line (28) and may browse a product catalog for shopping (30). The user may electronically place an order (44), upon which the program automatically checks the user's credentials and electronically issues a purchase order to the supplying company. The program also calculates loyalty points based on each purchase (36), updates the award account of enrolled users, and communicates that number of awarded points to the user (46). Enrolled users may browse through a business award catalog, which includes value added business services and business tools that have the ability to enhance the user's business, and electronically redeem an amount of awarded points towards an award. The program preferably then electronically places an award redeeming order with the fulfillment house and updates the user's loyalty account. | ||||||
| 174 | BUSINESS IMPROVEMENT PROGRAM WITH ON-LINE ACCESS | PCT/US2003/040325 | 2003-12-12 | WO2004059429A2 | 2004-07-15 | WANG, Annie, X; COX, Stephen, Lindsay; HOUSTON, Stephen, E. |
A fully integrated customer loyalty and business enhancement program for non-retail, i.e., corporate, customers is disclosed. A user may access the program on-line and may browse a product catalog for shopping. The user may electronically place an order, upon which the program automatically checks the user's credentials and electronically issues a purchase order to the supplying company. The program also calculates loyalty points based on each purchase, updates the award account of enrolled users, and communicates that number of awarded points to the user. Enrolled users may browse through a business award catalog, which includes value added business services and business tools that have the ability to enhance the user's business, and electronically redeem an amount of awarded points towards an award. The program preferably then electronically places an award redeeming order with the fulfillment house and updates the user's loyalty account. |
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| 175 | Systems, methods, and media for inducing consumer loyalty | US13765264 | 2013-02-12 | US08666805B2 | 2014-03-04 | Edward Browning Chase |
| Systems, methods, and media are provided for inducing customer loyalty that are configured to: identify a loyalty account associated with a consumer, wherein the loyalty account is part of as loyalty program established by a retailer, create a monetary account linked to the consumer's loyalty account, designate an amount of change from a cash transaction at the retailer to be deposited into the monetary account, deposit the amount of change into the monetary account by adding the designated amount of change to an existing balance of the monetary account to create a new balance, determine if the consumer is entitled to a reward based on the depositing of the designated amount of change into the monetary account and at least one threshold; and display to the consumer the outcome of the determining. | ||||||
| 176 | Online churn reduction system | EP99308701.4 | 1999-11-02 | EP0999690A1 | 2000-05-10 | Dahm, Cynthia N.; Laursen, Andrew L. |
The present invention relates to a method and system for providing subscriber loyalty and retention techniques. A storage device (224) stores customer profile information. A module (226) compares the stored customer profile information with predetermined threshold values representing the churn susceptibility of subscribers and when a user account associated with the customer profile information is identified to exceed one or more of the predetermined threshold values, an offer is generated for a subscriber service plan directed to mobile devices associated with the identified user account. Thus, candidates susceptible to churning are given an opportunity to efficiently, visually and interactively, review an offer for a mobile service plan better meeting the subscriber's needs. The subscriber can review and execute the offer using the display and interface of a mobile device. |
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| 177 | Portfolio Modeling and Campaign Optimization | US12098897 | 2008-04-07 | US20090254413A1 | 2009-10-08 | Lulinyu Laura Chang; Shen Y. Chang; Kathleen B. Haggerty; Anuja Malik; Justin Andrew Maynard; Venkat Varadachary |
| In an embodiment of the invention, historical data related to multiple members of a customer loyalty program is gathered. A set of loyalty behavior models is developed for an individual member of the loyalty program is developed based on the historical data. For each campaign in a plurality of marketing campaigns, at least one combination of offers is inserted into each loyalty behavior model to output a plurality of net profit scores for the individual member, wherein each combination of offers outputs a separate net profit score. For each campaign in the plurality of campaigns, a combination of offers having the highest net profit score for the campaign is selected. The campaign having the highest net profit score of the plurality of campaigns is selected, and marketing materials for the selected campaign and combination of offers is transmitted to the individual member. | ||||||
| 178 | ADAPTABLE RETAIL PRICING ENVIRONMENT AND ELECTRONIC EXCHANGE, DELIVERING CUSTOMIZED RETAILER OPPORTUNITY REWARDS AND DISCOUNTS | US13072556 | 2011-03-25 | US20110288906A1 | 2011-11-24 | David Edward Thomas; Jonathan G. Quinn; Michael Robert Minasi; Michelle Marian; Mir Mohammad Aamir; Tamara Ruth Pattison |
| An individualized discount and reward server includes one or more linked databases to store customer data associated with a loyalty program of a retailer. The server includes a processor to select a retail product purchased at least once by a loyalty customer. The processor determines, from at least a purchase history associated with the loyalty customer, an amount the loyalty customer spends on the selected retail product and an amount each customer from a plurality of customers forming a peer group spends on the selected retail product. Further, the processor compares the amount the loyalty customer spends on the selected retail product to the amount the peer group spends on the selected retail product to form a comparison result and allocate at least one customized offer to the retailer account according to at least the comparison result. | ||||||
| 179 | CUSTOMER LOYALTY PROGRAMS AND SYSTEMS AND METHODS FOR SUCH PROGRAMS | PCT/US0204222 | 2002-02-12 | WO02065246A9 | 2004-04-22 | LUBAN MATTHEW S; PETERS CHARLES ERIC |
| The invention encompasses a customer loyalty investment program system and method. The invention is used in e-commerce, or in any commerce using an identification (id) card recognizable as a standard payment card and preferably tracks member transactions. Members (27) receive rebates (29) and other incentives (29) sponsored by program participants (51) for transactions involving participants' goods and services (32). The method allocates rebates and other incentives among one or more loyalty vehicles, preferably to a fund that invests in securities of at least one participant. The invention also provides for direct incentives immediately available for use and other incentive vehicles. The system includes a web server, a website (37), a database server with information on members, purchases, participants, incentives and funds for investments, and an input/output means (25). In the credit card embodiment, incentives come from a card issuer and/or other participants. In the id card embodiment, the card's payment functions may be disabled. | ||||||
| 180 | LOYALTY FILE STRUCTURE FOR SMART CARD | PCT/US1999/021253 | 1999-09-22 | WO00017794A2 | 2000-03-30 | |
| A loyalty file structure for a smart card (104) includes any number of loyalty files (106-112) preinstalled by a card manufacturer. Each loyalty file (300) has a password (302), a file number (304), a label (306), an indicator of whether or not the file is currently being rented by a merchant (308), a length indicator (310), a data format indicator (312), and a data region (314). An issuer (102) creates a unique password for each loyalty file on a card and then issues cards to customers (514). For customer enrollment at a point-of-sale, a merchant determines if a loyalty file is available (FIG. 8A). The merchant password is sent to the issuer on-line in real time (FIG. 8B) and is returned along with authorization from the issuer to replace the password of the loyalty file with the merchant password (FIG. 8C). The file label (306) is changed to a merchant identifier and the file (300) is indicated as being rented. The merchant sends payment or a credit transaction to the issuer (102) for use of the loyalty file (300). For use with a loyalty program, a merchant terminal (202) finds the loyalty file (300) of a customer's card (104) for that merchant and reads or updates information within that file. The loyalty file on a card (926) is also used with electronic ticketing to store information pertaining to a purchased ticket. Upon later presentation of the card (926) at an airline boarding gate (930), stored information in the loyalty file is compared with the same information downloaded from the airline host computer (910). A match indicates a valid purchase and a boarding pass is issued. | ||||||
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