| 序号 | 专利名 | 申请号 | 申请日 | 公开（公告）号 | 公开（公告）日 | 发明人 |
|---|---|---|---|---|---|---|
| 241 | Shopping cart | US10105982 | 2002-03-25 | US20020099610A1 | 2002-07-25 | Kenneth O. Marion |
| A shopping cart transmits customer information to a store information display system and a checkout system thereby providing individualized pricing or advertising information and automated checkout services to one or more customers operating such shopping carts. A store includes various product display areas with one or more information display units (IDUs) mounted proximate to the various product display areas. The IDUs display pricing related to the proximate products, and can also display advertising information. A customer information input device (CIID) is associated with each product display area and is adapted to receive the customer information transmitted by a browsing customer's proximate shopping cart. Pricing information displayed on the IDUs associated with the CIID through which the customer information was received is updated based on the customer information. This allows a store to display individualized pricing to a browsing customer based on, for example, that customer's standing in a store loyalty program. The shopping cart is further adapted to transmit customer information to a checkout system for the purpose of automatically applying loyalty program benefits associated with the customer during the checkout transaction. If the customer has previously given the store permission, credit account information may be automatically associated with the customer information received from the shopping cart. In this manner, charges for the transaction may be automatically assessed against a customer's credit account, thereby saving checkout time and reducing complexity for both the customer and checkout system operator. | ||||||
| 242 | Customer Stock incentives programs | US10803321 | 2004-03-18 | US20050209916A1 | 2005-09-22 | Robert Longman; Sophia Li |
| The present invention provides a fresh method for generating customer loyalty through stock related incentives. Instead of the traditional stock incentive plans for only employees and investors, the present invention stresses the crucial importance of customers in an increasingly complicated business world. In a reward program dedicated to customers, customers will receive a set amount of stock options (or stocks) according to their revenue generating potentials. The number of stock options (or stocks) will continue to be distributed to customers throughout the business reporting cycle. (quarterly, semi-annually, or annually) based on each customer's contribution in generating corporate revenues. Overtime, customers will become significant stockholders of a company, and they will continue to reward the company with their loyalty not just through words, but through actions given the fact that the future growth and profit potential of the company are of personal interests to the customer stockholders. | ||||||
| 243 | System and Method for E-Mail Based Rewards | US12857389 | 2010-08-16 | US20110022455A1 | 2011-01-27 | David Wolf; Sripriya V. Tiku; Scott M. Roen; Jennifer M. Russo |
| A system and method provide rewards or loyalty incentives to card member customers. The system includes an enrolled card member customer database, an enrolled merchant database, a participating merchant offer database and a registered card processor. The enrolled card member customer database includes transaction accounts of card member customers enrolled in a loyalty incentive program. The enrolled merchant database includes a list of merchants participating in the loyalty incentive program. The participating merchant offer database includes loyalty incentive offers from participating merchants. The registered card processor receives a record for charge for a purchase made with an enrolled merchant by an enrolled card member customer and uses the record of charge to determine whether the purchase qualifies for a rebate credit in accordance with a discount offer from the enrolled merchant. If the purchase qualifies for a rebate credit, the registered card processor provides the rebate credit to an account of the enrolled card member customer. The registered card processor also provides for electronic notification of rewards offers or credit to prepaid cards, in response to purchases conforming to a specific set of merchant criteria. The system provides a coupon-less way for merchants to provide incentive discounts and/or credits to enrolled customers, along with notifying customers of other available incentive offers. | ||||||
| 244 | System and method for prepaid rewards | US12857424 | 2010-08-16 | US09558505B2 | 2017-01-31 | David Wolf; Sripriya V. Tiku; Scott M. Roen; Jennifer M. Russo |
| A system and method provide rewards or loyalty incentives to card member customers. The system includes an enrolled card member customer database, an enrolled merchant database, a participating merchant offer database and a registered card processor. The enrolled card member customer database includes transaction accounts of card member customers enrolled in a loyalty incentive program. The enrolled merchant database includes a list of merchants participating in the loyalty incentive program. The participating merchant offer database includes loyalty incentive offers from participating merchants. The registered card processor receives a record for charge for a purchase made with an enrolled merchant by an enrolled card member customer and uses the record of charge to determine whether the purchase qualifies for a rebate credit in accordance with a discount offer from the enrolled merchant. If the purchase qualifies for a rebate credit, the registered card processor provides the rebate credit to an account of the enrolled card member customer. The registered card processor also provides for electronic notification of rewards offers or credit to prepaid cards, in response to purchases conforming to a specific set of merchant criteria. The system provides a coupon-less way for merchants to provide incentive discounts and/or credits to enrolled customers, along with notifying customers of other available incentive offers. | ||||||
| 245 | REAL-TIME TARGETED DYNAMIC CONTENT DELIVERY TO A CONSUMER VIA SERVER-DRIVEN MESSAGING | US13284632 | 2011-10-28 | US20120109368A1 | 2012-05-03 | James M. Canter |
| Content for display to a consumer at a vending machine is dynamically generated at a remote content server based on one or more variables maintained at the content server, and delivered in real time to the vending machine for display to the customer during a vend process. In the case of a customer loyalty program, the content may include metadata comprising an authorization code for a free vend and an associated message if the customer has accumulated sufficient reward points, or a message indicating a number of accumulated rewards points. | ||||||
| 246 | PROCÉDÉ ET SYSTÈME POUR GÉRER L'ACCÈS À DES SERVICES DE TÉLÉCOMMUNICATION DANS LE CONTEXTE D'UN PROGRAMME D'ACQUISITION ET DE FIDÉLISATION DE CLIENTÈLE, ET ÉQUIPEMENTS DE COMMUNICATION MOBILE DÉDIÉS | PCT/FR2008/001562 | 2008-11-06 | WO2009098364A1 | 2009-08-13 | ALLANI, Farid |
Procédé pour gérer l'accès à des services de télécommunication dans le contexte d'un programme d'acquisition et de fîdélisation de clientèle incluant la fourniture par un site marchand (SM) à un client (Ci) d'un accès à des services offerts par un opérateur de télécommunication (A) à partir d'un équipement de communication mobile (Moi) de ce client. Ce procédé comprend : - sur ledit site marchand, à l'issue d'une transaction réalisée par le client à partir de son équipement de communication mobile, une transmission de coordonnées de communication du client, notamment son numéro de téléphone, à un site d'exploitation, - sur ledit site d'exploitation, une reconnaissance d'un compte de service de communication existant auprès de l'opérateur de communication, ou une ouverture d'un nouveau compte de service de communication associé, une réception d'informations sur la transaction réalisée, notamment le montant de ladite transaction, un traitement de ces informations sur la transaction réalisée, pour déterminer une composante variable de crédit d'incitation relative à ladite transaction, qui est portée au crédit de ce compte de service de communication, - au niveau de l'opérateur, un accès sélectif pour ledit client (Ci) à des services de communication, qui est conditionné à l'existence d'un crédit de compte de service de communication supérieur à un montant prédéterminé. Voir figure 1 Utilisation notamment pour des activités de banque directe, d'assurance directe, de vente par correspondance, par téléphone et sur Internet, et de commerce électronique. |
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| 247 | METHOD AND SYSTEM FOR PROVIDING MULTIPLE SERVICES VIA A POINT-OF-SALE PORTAL ARCHITECTURE | PCT/US2003/003169 | 2003-01-30 | WO2003065178A2 | 2003-08-07 | REDMOND, Eric; HUANG, Jean; HEISINGER, Pete |
A secure point-of-sale (POS) portal architecture for delivering multiple services is provided. According to one exemplary aspect of the architecture, a number of services offered by various parties are integrated for delivery to merchants. The parties offering the services include, for example, payment processors and merchant acquirers and other external value-added service providers. The integrated services, in turn, are offered to merchants and/or their respective customers via one or more POS devices and its supporting system infrastructure at the merchant locations. The integrated services include, for example, acceptance of multiple payment instruments, payment processing, user dialog management, sales promotion and customer support, loyalty programs, back office processing, receipt capture, employee training, risk management, dispute resolution, system security, system administration etc. Moreover, these integrated services may be customized based on a merchant's particular requirements to provide a specific environment for delivering these services. |
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| 248 | ANONYMOUS PLAYER TRACKING WITH MOBILE DEVICES | US13157166 | 2011-06-09 | US20120315978A1 | 2012-12-13 | Steven G. LeMay; Dwayne R. Nelson |
| A monitoring system for monitoring customer activities within a casino enterprise is described. The monitoring system can be used to determine a current utilization of casino activities so that an optimal mixture of activities can be offered by the casino. Further, the system can be used to identify customers, based on their utilization of the activities, whose loyalty that a casino enterprise may wish to cultivate. In particular embodiments, the monitoring system can be configured to passively track portable wireless devices and associate the portable wireless devices with activities within the casino enterprise that are not attributable to customers registered in a loyalty program. The identity of the person controlling a particular portable device can be unknown. A virtual customer account can be created where the first portable device is used to identify a virtual customer associated with the account. Based upon identification of the first portable device, activities can be associated with the virtual customer and store to the virtual customer account. | ||||||
| 249 | MERCHANT REWARDS METHODS, SYSTEMS AND PRODUCTS THEREBY | US12171222 | 2008-07-10 | US20090018916A1 | 2009-01-15 | Charles Seven; Ryan Seven; Stuart Graham |
| A method, system and products thereby for enhanced customer loyalty program with improved access to restaurant information. The system having a server configured to perform operations including storing restaurant data of a participating restaurant in a database and retrieving the restaurant data in response to a search engine command. The server may be further configured to receive electronic notification from the participating restaurant of a qualified purchase transaction associated with a customer account in a customer rewards program. Additionally, the server may be further configured to transfer an award associated with the qualified purchase transaction to the customer account, and process a customer's directive for redeeming the award for use at the participating restaurant. | ||||||
| 250 | REBATE AND DISCOUNT SYSTEM PARTICULARLY SUITABLE FOR DRIVING PATRONAGE BY MEMBERS OF ORGANIZATION | US13399025 | 2012-02-17 | US20120226539A1 | 2012-09-06 | Seth FEUERSTEIN |
| Systems and methods are provided for offering promotional discounts, rebates, and other promotions to improve the utilization of unused inventory and to drive consumer patronage and loyalty. An electronic platform enables businesses and other entities to create and manage customer loyalty and promotional programs. The electronic platform enables businesses and other entities to track levels of patronage by customers in order to offer instant or retroactive rebates on an individual or group basis. The electronic platform further enables an entity to adjust the benefits, discounts, rebates, and promotions based on predetermined behavior, including tracking consumer activity and processing rebates or refunds based on the discounts. The electronic platform provides information systems and networks to track, monitor, and reserve resources. The electronic platform further provides database structures to track purchasing activity and apply varied pricing structures based on volume of usage during set time frames. | ||||||
| 251 | EMPLOYEE INCENTIVE AND COMPENSATION SYSTEM | US14054956 | 2013-10-16 | US20140108113A1 | 2014-04-17 | Robert M. O'Connor; Timothy J. Klein |
| A system for motivating employees to increase sales in a retail environment and for compensating the employees accordingly is disclosed. A customer presents products for purchase and may further be identified according to a customer loyalty program. The system identifies existing promotions in which the customer may be interested as a function of the products selected for the current purchase and according to the customer's past purchase history. A script is provided to the employee to be read to the customer to inform the customer of the existing promotion. In addition, the value of a potential commission to be earned is presented to the employee to motivate the employee to read the script to the customer. If the customer takes advantage of the promotion, the commission is awarded to the employee. | ||||||
| 252 | COLLECTION OF RECEIPT DATA FROM POINT-OF-SALE DEVICES | US11772083 | 2007-06-29 | US20090006151A1 | 2009-01-01 | Jay Zarghami; Michael Melcher; Bryan Wilcutt |
| A customer receipt data collection robotic (RBOT) device is connected to a point-of-sale (POS) device, such as a cash register, through an available connection link, such as an available auxiliary printer port or in-line connection. The RBOT device operates autonomously to collect receipt data for transmission to a Data Center for storing and processing the collected receipt data and making the results thereof accessible online to vendors and customers. The customer receipt data are tagged with the customer's ID number by scanning a customer barcode ID or a magstripe customer ID store card. At the Data Center, useful data mining functions are performed on the collected receipt data, and the results are made available online to vendors for inventory control and/or product sales purposes, and to customers for accessing their purchase histories and/or for customer loyalty, discount and/or reward programs. | ||||||
| 253 | ANONYMOUS PLAYER TRACKING WITH MOBILE DEVICES | US14095920 | 2013-12-03 | US20140087853A1 | 2014-03-27 | Steve G. LeMay; Dwayne R. Nelson |
| A monitoring system for monitoring customer activities within a casino enterprise is described. The monitoring system can be used to determine a current utilization of casino activities so that an optimal mixture of activities can be offered by the casino. Further, the system can be used to identify customers, based on their utilization of the activities, whose loyalty that a casino enterprise may wish to cultivate. In particular embodiments, the monitoring system can be configured to passively track portable wireless devices and associate the portable wireless devices with activities within the casino enterprise that are not attributable to customers registered in a loyalty program. The identity of the person controlling a particular portable device can be unknown. A virtual customer account can be created where the first portable device is used to identify a virtual customer associated with the account. Based upon identification of the first portable device, activities can be associated with the virtual customer and store to the virtual customer account. | ||||||
| 254 | Anonymous player tracking with mobile devices | US13157166 | 2011-06-09 | US08597111B2 | 2013-12-03 | Steven G. LeMay; Dwayne R. Nelson |
| A monitoring system for monitoring customer activities within a casino enterprise is described. The monitoring system can be used to determine a current utilization of casino activities so that an optimal mixture of activities can be offered by the casino. Further, the system can be used to identify customers, based on their utilization of the activities, whose loyalty that a casino enterprise may wish to cultivate. In particular embodiments, the monitoring system can be configured to passively track portable wireless devices and associate the portable wireless devices with activities within the casino enterprise that are not attributable to customers registered in a loyalty program. The identity of the person controlling a particular portable device can be unknown. A virtual customer account can be created where the first portable device is used to identify a virtual customer associated with the account. Based upon identification of the first portable device, activities can be associated with the virtual customer and store to the virtual customer account. | ||||||
| 255 | METHOD FOR REAL-TIME CREDIT CALCULATION OF DIFFERENT LOYALTY PROGRAMS BASED ON CALL BEHAVIOR AND USE OF IP-BASED MULTIMEDIA SUBSYSTEM (IMS) SERVICES | US12664522 | 2008-06-06 | US20100268590A1 | 2010-10-21 | Stefan Blicker |
| The invention relates to a method for real time credit calculation of differing loyalty programmes based on telephone usage of a user and use of IP-based multimedia sub system (IMS) services, wherein statistical data for the user is recorded and stored in a databank by means of an OSAS (Online Statistic Advertisement Server) service. The invention is characterised by storage of loyalty profiles in the LPF, registration of the customer in the IMS, start up of a service by the customer/user, contacting the OSAS in real time via the HSS profile, recording the statistics in real time for the service such as, for example, type, time time spans and similar, triggering the OLS based on the HSS profile, startup of the interfaces by the OLS, use of operator systems through the OLS and provision of the service after contacting the OLS. | ||||||
| 256 | Customer loyalty system and method | US11454270 | 2006-06-16 | US20080010131A1 | 2008-01-10 | Thomas L. Bridges; Anthony P. Galluscio |
| The invention is a method and apparatus for storing and communicating information between a customer and proprietor, enabling the proprietor to build a database of customer information and enabling the customer to build a database of information from businesses participating in the system of the invention. Customers provide information only to those proprietors they choose and automatically receive business contact information and other important information (including but not limited to store hours, special deals). Examples of the customer information to be stored by the business are contact information such as address and telephone information, shopping habits, amounts purchased, photographs, demographic data, date of initiation into the customer loyalty program, and the like. The invention enables the proprietor to analyze customer habits and communicate special offers or customer rewards to specific classes of customers. The customer utilizes a handheld personal information device to store personal information such as name, address, telephone number, email address, and other customer information. The personal information unit transmits said personal information to, and may receives information from, an information exchange unit upon entry of the customer onto the proprietor's business premises. Customer personal information and shopping metrics are recorded in a relational database. The business proprietor establishes reward criteria specific to his business and utilizes the system of the invention to analyze customer shopping habits, demographic information, and geographic information; and the system of the invention is furthermore used to reward customer loyalty. | ||||||
| 257 | Method for real-time credit calculation of different loyalty programs based on call behavior and use of IP-based multimedia subsystem (IMS) services | US12664522 | 2008-06-06 | US08533034B2 | 2013-09-10 | Stefan Blicker |
| The invention relates to a method for real time credit calculation of differing loyalty programs based on telephone usage of a user and use of IP-based multimedia sub system (IMS) services, wherein statistical data for the user is recorded and stored in a databank by means of an OSAS (Online Statistic Advertisement Server) service. The invention is characterized by storage of loyalty profiles in the LPF, registration of the customer in the IMS, start up of a service by the customer/user, contacting the OSAS in real time via the HSS profile, recording the statistics in real time for the service such as, for example, type, time spans and similar, triggering the OLS based on the HSS profile, startup of the interfaces by the OLS, use of operator systems through the OLS and provision of the service after contacting the OLS. | ||||||
| 258 | Customer Loyalty Program | US11839537 | 2007-08-16 | US20090048917A1 | 2009-02-19 | Phil Anthony Blake; Robert Henry Best |
| A loyalty program is enabled by a data collection set-up. The data collection set-up collects and transmits both the loyalty data and the product barcode data to a server. The server links the product barcode to a customer's purchase profile and issues messages where appropriate. The messages may comprise a redeemable voucher that bears a unique barcode, or an error message that informs the customer and the retailer that an invalid loyalty card or voucher has been scanned. The product barcode data may be cross checked with a marketing database so that the server may enable manufacturers or other goods suppliers to provide targeted advertising. | ||||||
| 259 | System and method for prepaid rewards | US13593204 | 2012-08-23 | US09412102B2 | 2016-08-09 | David Wolf; Sripriya V. Tiku; Scott M. Roen; Jennifer M. Russo |
| A system and method provide rewards or loyalty incentives to card member customers. The system includes an enrolled card member customer database, an enrolled merchant database, a participating merchant offer database and a registered card processor. The enrolled card member customer database includes transaction accounts of card member customers enrolled in a loyalty incentive program. If the purchase qualifies for a rebate credit, the registered card processor provides the rebate credit to an account of the enrolled card member customer. The registered card processor also provides for electronic notification of rewards offers or credit to prepaid cards, in response to purchases conforming to a specific set of merchant criteria. The system provides a coupon-less way for merchants to provide incentive discounts and/or credits to enrolled customers, along with notifying customers of other available incentive offers. | ||||||
| 260 | SYSTEM AND METHOD FOR PREPAID REWARDS | US13593204 | 2012-08-23 | US20120316945A1 | 2012-12-13 | David Wolf; Sripriya V. Tiku; Scott M. Roen; Jennifer M. Russo |
| A system and method provide rewards or loyalty incentives to card member customers. The system includes an enrolled card member customer database, an enrolled merchant database, a participating merchant offer database and a registered card processor. The enrolled card member customer database includes transaction accounts of card member customers enrolled in a loyalty incentive program. If the purchase qualifies for a rebate credit, the registered card processor provides the rebate credit to an account of the enrolled card member customer. The registered card processor also provides for electronic notification of rewards offers or credit to prepaid cards, in response to purchases conforming to a specific set of merchant criteria. The system provides a coupon-less way for merchants to provide incentive discounts and/or credits to enrolled customers, along with notifying customers of other available incentive offers. | ||||||
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