序号 专利名 申请号 申请日 公开(公告)号 公开(公告)日 发明人
21 包括食品和药品召回、防伪、防身份盗用和更多方面的通用忠诚度计划 CN201380013023.X 2013-01-03 CN104160415A 2014-11-19 刘纪文
发明包括提供一种通用忠诚度计划,例如,诸如包括多个单独拥有的大型零售公司以及是每个公司客户的用户的参与的忠诚度计划。在公司或其他实体以及用户之间的广泛和大规模参与和数据共享可以通过例如由通用忠诚度计划提供的计划来鼓励、激励、获得和奖励。除了其他计划之外,这类计划可以包括食品召回相关计划、药品召回相关计划、防伪计划、信用卡防欺诈计划和防身份盗用计划。而且,该通用忠诚度计划以及其他计划本身可以受益并通过广泛和大规模参与被加强,所述广泛和大规模参与包括产生的广泛和大规模数据共享、收集、挖掘和由此部分给予的使用。
22 多动作交易系统和方法 CN201980027362.0 2019-04-17 CN112041869A 2020-12-04 肖恩·安东尼·埃德米斯顿; 大卫·肯尼斯·欧利希
一种交易系统和方法,其在商家场所处使用,并且包括电子机(182,54)和扫描设备(184,60)。扫描设备(184,60)光学地扫描诸如用户的智能电话(148)的用户设备(48)上的客户代码(198)。使用多个密钥处理(188)客户代码(198)以产生多个处理令牌(181,183,185)例如金融处理令牌和忠诚度计划令牌。然后,这些令牌可以用于根据客户代码(198)的单次扫描(184)发起多个动作例如交易支付动作和忠诚度计划动作。处理令牌(181,183,185)可以被提供至相应的令牌库(192,194,196),以转换成相应的账号,例如金融账户的账号和忠诚度计划帐户的账号。
23 一种营销管理平台 CN201610306446.6 2016-05-11 CN107369027A 2017-11-21 郑高峰; 林强
一种营销管理平台,包括:客户前端接触层、中间业务逻辑层、后端数据层,所述客户前端接触层包括有主动营销渠道和互动营销渠道;所述中间业务逻辑层用于提供以客户为中心、订单为中心的业务管理功能,包括营销功能、客服功能、忠诚度计划,以及商业智能;所述后端数据层保存有客户数据,所述客户数据包括社交活动数据和客户特征数据,后端数据层采取包括客户数据进行客户分组,并通过主动营销渠道和互动营销渠道与客户进行直接沟通,不论是客户筛选、客户透视,还是营销活动设计,均以海量的客户和客户行为数据为基础,为用户提供多维度的数据分析,并在基础上提供营销与服务支持,从而保证了业务逻辑的客观性,大大提升了决策准确性。
24 一种实时计算的忠诚度实现方法 CN201810723652.6 2018-07-04 CN109214851A 2019-01-15 王伟; 丁浩; 韩铮
发明公开了一种实时计算的忠诚度实现方法。它具体包括如下步骤:服务启动会自动初始化数据库结构及默认元数据配置;根据客户方需求实施初始化卡计划、积分账户、等级体系,并调整会员元数据及指标元数据,并根据客户数据资源转换为事件并将事件推送到系统消息队列中;初始化存量会员信息,或根据用户操作,调用忠诚度注册或绑定会员信息;待用户设置好积分和等级自定义DSL规则,并接入事件后,计算其积分和等级;在发生等级或积分变更后,将及时变更会员信息,并将变更记录以事件方式推送到消息队列。本发明的有益效果是:可动态接入各类数据主题,配置灵活的DSL规则,做到实时计算消费者积分及等级的功能。
25 基于区别化上下文的广告高速缓存空间拍卖 CN201280035478.7 2012-05-24 CN103875011B 2018-07-03 A·斯蒂芬斯; R·S·贾亚拉姆; G·齐尔特西斯; V·D·帕克; Z·吴
在一些实施例中,在示例性广告系统中,多个投标者对于显示广告的设备上的广告高速缓存空间进行竞争。例如,这些投标者是广告客户、广告网络和/或忠诚度计划提供商。例如,存储和显示这些广告的设备是移动和/或固定无线通信设备。向单个投标者提供与所述各投标者有关的上下文信息。该上下文信息是关于广告可以加载到的设备的信息。可以(有时确实)向不同的投标者提供不同的受限制信息。各个实施例针对于用于操作广告代理系统的方法和装置。
26 基于区别化上下文的广告高速缓存空间拍卖 CN201280035478.7 2012-05-24 CN103875011A 2014-06-18 A·斯蒂芬斯; R·S·贾亚拉姆; G·齐尔特西斯; V·D·帕克; Z·吴
在一些实施例中,在示例性广告系统中,多个投标者对于显示广告的设备上的广告高速缓存空间进行竞争。例如,这些投标者是广告客户、广告网络和/或忠诚度计划提供商。例如,存储和显示这些广告的设备是移动和/或固定无线通信设备。向单个投标者提供与所述各投标者有关的上下文信息。该上下文信息是关于广告可以加载到的设备的信息。可以(有时确实)向不同的投标者提供不同的受限制信息。各个实施例针对于用于操作广告代理系统的方法和装置。
27 一种行业务数据智能安全处理方法及系统 CN202311723897.6 2023-12-14 CN117708880A 2024-03-15 曾位香; 毛哲; 刘丽娟; 高会娟; 陈梦莹; 陈笑笑; 郭静
一种行业务数据智能安全处理方法及系统,其特征在于,包括:确定银行业务数据的安全需求,将银行数据分为不同的等级,根据敏感程度和业务重要性进行分类;对敏感数据进行端到端的加密,实施强化的访问控制机制,采用基于色的权限管理;采用匿名化技术,对于业务场景下需要使用的数据,进行脱敏处理;部署威胁检测系统,使用机器学习算法和行为分析来及时发现潜在的安全威胁;设定定期的数据备份策略,建立有效的灾难恢复计划;实施数据审计机制,记录数据访问和操作的日志,部署实时监控系统,及时检测异常行为并采取相应措施。本发明有助于银行业提供更个性化、实时的服务,提升客户体验,增强了客户忠诚度。
28 SYSTEM AND METHOD FOR ENABLING USE OF POINTS FROM A LOYALTY PROGRAM AS PAYMENT PCT/US2012/062802 2012-10-31 WO2013067013A1 2013-05-10 BOYD, Christopher

A method and system for offering a loyalty program deal to a target customer and for enabling use of points from a loyalty program as payment. In one preferred embodiment, the method may include the steps receiving from the loyalty program, information related to a loyalty program deal; storing the received loyalty program deal information on a server; notifying at least one target customer from the target customer segment of the loyalty program deal; receiving from a merchant, a points price request for a product selected for a purchase transaction; determining an initial points price for the selected product based on a cash-to-points pricing factor; determining an updated points price for the selected product based on the loyalty program deal; debiting a number of points from a loyalty program account of the target customer; and notifying the loyalty program that the loyalty program deal has been claimed by the customer.

29 연계수단을 이용한 가맹점 로열티 서비스 제공방법 KR1020080119989 2008-11-28 KR1020100061099A 2010-06-07 조정희; 박성수; 황주현; 변기호; 이희환; 임학재; 김웅열; 정훈
PURPOSE: A franchise loyalty service providing method using a connection unit is provided to enhance a reacting rate of the customers about the franchise loyalty service by recommending each loyalty franchise store according to personal card usage patterns. CONSTITUTION: A campaign in which a loyalty service offer is delivered by SMS is registered through a franchise loyalty program or a franchise loyalty web site that a franchise loyalty management system provides. An LBS server which is linked with the franchise loyalty management system sends the loyalty service offer through an SMS. A customer with a connection unit receives and saves the loyalty service offer. The customer receives the franchise loyalty service by performing payment at a loyalty franchise through the connection unit.
30 복수-벤더 복수-로얄티 통화 프로그램 KR1020107003635 2008-07-23 KR1020100049602A 2010-05-12 포디스,에드워드더블유.,3세
Loyalty programs can be operated within a payment processing system having multiple vendors, thereby providing access to detailed transaction data and with the flexibility for customization of the loyalty programs themselves, by establishing a communication for the transfer of data via a customer-facing channel. When the payment processing system processes a transaction between a merchant and an account holder, in addition to obtaining payment for the merchant from the account via an acquirer and an issuer, respectively, a transaction handler tabulates and stores, different types of loyalty currencies in a loyalty reward account associated with the account holder if the account holder is enrolled in a loyalty program and criteria for applying the loyalty program are satisfied. The account holder is provided access to the loyalty account via the customer-facing channel.
31 LOYALTY PROGRAM ENROLLMENT SYSTEMS AND METHODS PCT/US2005/043643 2005-12-02 WO2006062821A2 2006-06-15 MICHELSEN, Michael, J.; HAFER, Michael

Systems and methods are disclosed for enrolling customers in loyalty programs. In one embodiment, the method comprises receiving, at a loyalty program host, transaction information for a transaction initiated by a customer and determining whether the transaction information includes a customer loyalty number associated with a loyalty program. If the transaction information does not include the customer loyalty number, a loyalty enrollment process is initiated to automatically enroll the customer in the loyalty program.

32 LOYALTY PROGRAM ENROLLMENT SYSTEMS AND METHODS PCT/US2005043643 2005-12-02 WO2006062821A3 2007-05-18 MICHELSEN MICHAEL J; HAFER MICHAEL
Systems and methods are disclosed for enrolling customers in loyalty programs. In one embodiment, the method comprises receiving, at a loyalty program host, transaction information for a transaction initiated by a customer and determining whether the transaction information includes a customer loyalty number associated with a loyalty program. If the transaction information does not include the customer loyalty number, a loyalty enrollment process is initiated to automatically enroll the customer in the loyalty program.
33 SYSTEMS AND METHODS FOR OPERATING LOYALTY PROGRAMS PCT/US2003/004719 2003-02-18 WO2003071389A2 2003-08-28 GEORGE, Colleen; CAWTHORNE, John

A loyalty system that may be integrated with a financial infrastructure is provided. Such a financial infrastructure may accommodate transactions involving participants in the loyalty program as well as transactions that do not involve participants in the loyalty program. When a transaction is initiated by a customer at a merchant, regardless of who are the parties to the transaction, it is intercepted by a loyalty switch, which determines whether the customer and merchant are participants in the loyalty program. The switch transmits the transaction instruction to the financial infrastructure so that authorization may be received. If it is determined that the customer and merchant are participants in the loyalty program, the loyalty switch also executes a loyalty process that conforms with the criteria of the loyalty program.

34 SYSTEM AND METHOD OF ADMINISTERING A LOYALTY-BASED INCENTIVE REWARDS PROGRAM PCT/US2012/031447 2012-03-30 WO2012138561A2 2012-10-11 DAO, Ngon D.

Technologies are described herein for providing loyalty-based incentives to existing customers of a business participating in a loyalty-based incentive rewards program. In one aspect, a computer-implemented method for providing loyalty-based incentives is described. The incentive rewards system administering an incentive rewards program determines whether a customer of a business participating in the incentive rewards program is eligible for a loyalty-based incentive redeemable at the business. Upon determining that the customer is eligible for the loyalty-based incentive, a maximum redemption value of the loyalty-based incentive for which the customer is eligible is determined based on a previous transactional activity of the customer with the participating business. Consideration is received in exchange for providing the loyalty-based incentive to the customer and then the customer is provided with the loyalty-based incentive having a redemption value not exceeding the maximum redemption value.

35 CUSTOMER LOYALTY PROGRAM WITH SHARED DATA AND SUB-PROGRAMS PCT/US2009/036496 2009-03-09 WO2009117268A2 2009-09-24 SKOWRONEK, Dan; DEWAN, Sunil; KNOWLES, Kevin; KIEFER, Stuart

Embodiments of the present disclosure provide systems and methods for increasing participation in loyalty programs. In embodiments, the customer opts into a loyalty program. The customer is then provided with information about his or her loyalty participation and also is provided with information about one or more other customer's participation in the loyalty program. In another embodiment, one or more loyalty members can form their own competition or group within the loyalty program. The members can create loyalty sub¬ program rules for a competition and allow fellow loyalty members to participate in the competition. The customizable loyalty sub-program competitions further enhance member participation.

36 SYSTEM AND METHOD OF ADMINISTERING A LOYALTY-BASED INCENTIVE REWARDS PROGRAM PCT/US2012031447 2012-03-30 WO2012138561A3 2013-01-03 DAO NGON D
Technologies are described herein for providing loyalty-based incentives to existing customers of a business participating in a loyalty-based incentive rewards program. In one aspect, a computer-implemented method for providing loyalty-based incentives is described. The incentive rewards system administering an incentive rewards program determines whether a customer of a business participating in the incentive rewards program is eligible for a loyalty-based incentive redeemable at the business. Upon determining that the customer is eligible for the loyalty-based incentive, a maximum redemption value of the loyalty-based incentive for which the customer is eligible is determined based on a previous transactional activity of the customer with the participating business. Consideration is received in exchange for providing the loyalty-based incentive to the customer and then the customer is provided with the loyalty-based incentive having a redemption value not exceeding the maximum redemption value.
37 CUSTOMER LOYALTY PROGRAM WITH SHARED DATA AND SUB-PROGRAMS PCT/US2009036496 2009-03-09 WO2009117268A3 2009-12-30 SKOWRONEK DAN; DEWAN SUNIL; KNOWLES KEVIN; KIEFER STUART
Embodiments of the present disclosure provide systems and methods for increasing participation in loyalty programs. In embodiments, the customer opts into a loyalty program. The customer is then provided with information about his or her loyalty participation and also is provided with information about one or more other customer's participation in the loyalty program. In another embodiment, one or more loyalty members can form their own competition or group within the loyalty program. The members can create loyalty sub program rules for a competition and allow fellow loyalty members to participate in the competition. The customizable loyalty sub-program competitions further enhance member participation.
38 LOYALTY POINT REWARD SYSTEM PCT/US2014/041415 2014-06-06 WO2014197867A1 2014-12-11 PEDERSOLI, Maher

A method to configure a loyalty points reward program, where the method configures a loyalty program server comprising computer readable program code to configure a loyalty point merchant consortium and a loyalty point customer consortium comprising a plurality of participating consumers. The method further dynamically sets a universal loyalty point value, and determines a quantity of universal loyalty points to allocate to the first customer based upon prior purchases made by the first consumer from the plurality of participating merchants.

39 UNIVERSAL LOYALTY PROGRAM INCLUDING FOOD AND MEDICINE RECALL, ANTI-COUNTERFEITING, ANTI-IDENTITY THEFT AND MORE PCT/US2013/020132 2013-01-03 WO2013103708A1 2013-07-11 LIU, Jiwen

The present invention includes providing a universal loyalty program, such as, for example, a loyalty program that includes participation of multiple separately-owned large retail companies as well as users who are customers of each of the companies. Wide and large scale participation and data sharing, among companies or other entities as well as users, may be encouraged, incentivized, obtained and rewarded, such as through programs provided by the universal loyalty program. Such programs may include, among others, a food recall related program, a medicine recall related program, an anti-counterfeiting program, a credit card fraud prevention program, and an anti-identity theft program. Moreover, the universal loyalty program, as well as the other programs, may themselves benefit and be strengthened by the wide and large scale participation, including the resulting wide and large scale data sharing, collection, mining and uses afforded in part thereby.

40 MULTI-VENDOR MULTI-LOYALTY CURRENCY PROGRAM PCT/US2008070913 2008-07-23 WO2009015222A3 2009-03-12 FORDYCE EDWARD W III
Loyalty programs can be operated within a payment processing system having multiple vendors, thereby providing access to detailed transaction data and with the flexibility for customization of the loyalty programs themselves, by establishing a communication for the transfer of data via a customer-facing channel. When the payment processing system processes a transaction between a merchant and an account holder, in addition to obtaining payment for the merchant from the account via an acquirer and an issuer, respectively, a transaction handler tabulates and stores, different types of loyalty currencies in a loyalty reward account associated with the account holder if the account holder is enrolled in a loyalty program and criteria for applying the loyalty program are satisfied. The account holder is provided access to the loyalty account via the customer-facing channel.
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