Method of remotely providing a computer service
专利汇可以提供Method of remotely providing a computer service专利检索，专利查询，专利分析的服务。并且The inventive method pertains to a method of remotely servicing a computer or more precisely it is directed to repairing a computer that has gone astray in its proper function. The method is a service by subscription that involves a USB stick that is plugged into a USB port on the computer. The computer screen will give different prompts with regard to how to proceed. A professional technician will come on line in real time and analyze the problems of the computer and will be able to make moves by remote control and in real time. The remote analysis works from anywhere with an internet connection. One of the first things the technician will check is the settings of the computer. This allows the technician to become familiar with the operating system, programs and configurations. The technician will install anti-virus, malware, spy ware, adware internet filter utilities and proceed to scan the computer for security breeches and bring the computer back to its normalcy.，下面是Method of remotely providing a computer service专利的具体信息内容。
What I claim is:
Computer services are known. The services are needed if a computer goes astray, that is, if certain functions cannot be performed without the intervention of a professional technicians. Such technicians either come to where the computer is located or a service is performed through the use of a telephone. While use of the telephone is considered to be providing a remote service, it still involves the operator sitting in front of the computer and receiving instructions from the technician who instructs the operator to perform certain key strokes on the computer until the problem is solved.
The concept of this invention eliminates or removes the computer operator as a middle man to some extent in solving the problem that the operator encountered on the computer. Such problems can be a slow computer, viruses embedded in the system, spy ware, pop-ups, printer setup problems, E-Mail problems, security setups, MPS players etc. The inventive concept involves a “Magic Flash Drive”™. The magic flash drive is a conduit in form of a USB stick that is inserted into the USB port whereby, after several advisory steps appearing on the screen, a professional technician comes into play in a remote location, who can analyze the problem and can by way of a remote control and in real time fix or alleviate the problem. The repair service is undertaken by way of a predetermined subscription fee which will give unlimited technical support online in real time.
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